Our Commitment
Accessibility Statement
We are committed to ensuring our website and services are accessible to all people, regardless of ability or technology.
Our Commitment
The Transgender Healthcare Access Fund (THAF) is firmly committed to providing a website and digital services that are accessible to the widest possible audience, regardless of technology, device, or ability. We recognize that accessibility is a fundamental right and essential to ensuring that all individuals, including those with disabilities, can access the information, resources, and services we provide. We actively work to comply with all applicable accessibility standards and guidelines, including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, Section 508 of the Rehabilitation Act, and the Americans with Disabilities Act (ADA) as applicable to digital accessibility. Our commitment to accessibility extends beyond technical compliance to encompass a culture of inclusion and universal design in all our digital communications and service delivery methods.
We believe that everyone deserves equal access to information, resources, and opportunities, regardless of disability status or assistive technology needs. We are continually working to improve the accessibility, usability, and inclusivity of our website through regular testing, user feedback, staff training, and implementation of best practices in accessible design and development. If you encounter any accessibility barriers or have suggestions for improvement, we encourage you to contact us so we can address your concerns and enhance the accessibility of our services.
Accessibility Features
- Semantic HTML structure for screen reader compatibility
- Keyboard navigation support throughout the site
- Alt text for all informative images
- Sufficient color contrast for readability
- Resizable text and responsive design
- Clear and consistent navigation
- Form labels and error messages
Requesting Accommodations
Alternative Formats
We can provide application materials, forms, and documents in alternative formats including large print, Braille, or audio upon request.
Communication Assistance
If you need assistance with phone calls, video calls, or written communication, please let us know and we will work to accommodate your needs.
Extended Time
We can provide extended time for application submissions and responses to inquiries for those who need it.
Help Us Improve
We welcome your feedback on the accessibility of our website. If you encounter any barriers or have suggestions for improvement, please let us know.
Email us at
accessibility@thafund.orgThird-Party Content and Limitations
While THAF is committed to ensuring accessibility across all aspects of our website and services, we acknowledge that some content may be provided by third parties, including but not limited to embedded videos, social media feeds, external applications, linked resources, or content hosted on external platforms. While we make reasonable efforts to select accessible third-party services and encourage our partners and vendors to maintain accessible standards, we cannot guarantee the accessibility of all third-party content or platforms that are not directly under our control. If you encounter accessibility barriers with third-party content on our website, please contact us so we can assist you in accessing the information through alternative means and work with the third-party provider to address the issue.
Ongoing Accessibility Efforts and Monitoring
Accessibility is an ongoing, continuous effort at THAF, not a one-time project. We regularly conduct accessibility reviews and audits of our website using both automated testing tools and manual evaluation methods to identify and address accessibility barriers. We prioritize remediation of accessibility issues based on severity and impact on users. We provide training to our staff, volunteers, and contractors on accessibility best practices, inclusive design principles, and disability awareness to foster a culture of accessibility throughout our organization. We actively seek feedback from users with disabilities to understand their experiences and identify areas for improvement. We are committed to maintaining and improving the accessibility of our digital services as technology evolves and accessibility standards advance.
Browser and Assistive Technology Compatibility
Our website is designed and developed to work with modern web browsers including Chrome, Firefox, Safari, and Microsoft Edge, as well as common assistive technologies such as screen readers (including JAWS, NVDA, VoiceOver, and TalkBack), screen magnification software, voice recognition software, and alternative input devices. We follow coding standards and best practices that promote interoperability with assistive technologies and adaptive strategies used by people with disabilities. For the best experience and optimal security, we recommend keeping your browser and assistive technology software updated to the latest stable versions. If you experience compatibility issues with specific browsers or assistive technologies, please contact us so we can investigate and work to resolve the issue.
Accessibility Feedback and Contact
We welcome and encourage feedback on the accessibility of our website and services. If you encounter any accessibility barriers, have difficulty accessing any content or features, or have suggestions for improving accessibility, please contact us using the information provided on this page. We will make every effort to respond to accessibility feedback within five (5) business days and to provide a reasonable accommodation or alternative access method where feasible. Your feedback is essential to helping us improve the accessibility and usability of our services for all users.